Customer Service
Turn to us when you need help.
Contact us the way you prefer
Making a payment or checking your claim online has never been easier. Here at East Street Insurance you can check your account online to get information when you need it most. Need additional assistance? Send us an email or call us anytime!
Mailing Address:
PO Box 6496
Indianapolis, IN 46206-6496
Business Hours:
Mon-Fri: 8am - 8pm
Sat: 9am - 3pm
Office hours: Monday - Friday,
8 AM - 5 PM, (by appointment)
What are my options for making a payment?
- Electronic funds transfer (EFT)
- Online using your bank account, Visa, MasterCard or Discover
- By phone: 1-833-327-8787
24/7 Claim Reporting
East Street Insurance offers you help through our 24-hour claims service hotline. You are able to report your claim to our First Notice of Loss Unit
24 hours a day, 7 days a week at 1-833-327-8787 or by completing the online form.
Financial Institution Inquiry
For policies issued by East Street Insurance, financial institutions may request an evidence of insurance or policy verification online by accessing this form.
