FAQ
Get the answers to your DriveTrend questions.
All
- Does my DriveTrend score affect my premium?
- Can anyone add DriveTrend to their auto policy?
- Is this going to use up all of my battery?
- Where is my trip I just recorded?
- How is the distance from my trip not correct?
- Are there any battery saving settings on the application?
- There is a “leaderboard” on the app, what does that mean?
- I marked myself as the Driver on accident, can I change it?
- The app got the speed limit wrong; can I change this?
- Is there a chance I could lose my discount?
- Is the score I receive only based on my driving ability?
- What are the password requirements?
- What is the difference between highway speeding and local speeding?
- What if my question wasn’t answered on this FAQ page?
- Does this app use a lot of my data?
-
Does my DriveTrend score affect my premium?
Your DriveTrend score won’t increase your premium, but you will get a discount for downloading and using the app. -
Can anyone add DriveTrend to their auto policy?
Currently, only the rated driver on the auto policy will receive the DriveTrend discount. Eventually insureds will be able to add this discount to all of the auto policies on OAM that are eligible. Once this has updated, we will send an email to alert you.
-
Is this going to use up all of my battery?
No it won’t drain your battery, but it does fluctuate depending on your cellular device. Newer phones will see less of a battery drain from DriveTrend than older phones. -
Where is my trip I just recorded?
There are times when DriveTrend does not record enough data from your drive to constitute it as a trip. This can happen when your drive it too short, you don’t have your location turned on in the app or you had bad cell reception. -
How is the distance from my trip not correct?
Service can change throughout a drive, therefore your GPS on your phone does fluctuate from time to time. Because the app detects your trips automatically, there is a chance it misses the first bit of the trip. -
Are there any battery saving settings on the application?
Knowing how important your battery life is to you, we created a function that you can turn on in the app that will turn DriveTrend off if your battery reaches a specific level. To find this option on your app go to Settings under Power Management / Battery Saver and select the option at which the application is turned off by selecting the “Battery Saver” setting. -
There is a “leaderboard” on the app, what does that mean?
This shows how well your scores are compared to the members in your household. -
I marked myself as the Driver on accident, can I change it?
You can change or edit a trip that has been verified within 48 hours. Go to the trips menu, look for the trip summary and then click “Ignore this trip, it wasn’t me.” -
The app got the speed limit wrong; can I change this?
All you need to do is go to the trip where you want to change the speed limit, click the speed icon, click on “Report invalid speed limit” and then follow the steps from there to report your speed correction.
-
Is there a chance I could lose my discount?
By deleting or ending your participation in the app you will lose your DriveTrend discount. Before you decide to revoke your participation contact our Customer Service Center at (833) 380-0098 and they will help you from there. -
Is the score I receive only based on my driving ability?
Your DriveTrend score is a culmination of your driving habits, the time you drive at and the kinds of roads you drive on.
-
What are the password requirements?
For your DriveTrend password you must meet these requirements: at least 8 characters long; contain at least 3 of the following, uppercase, lowercase, number or special character. You are not allowed to use your first name, last name or email in the password. -
What is the difference between highway speeding and local speeding?
Highway speeding is above 55 mph or higher and local speeding is 50 mph or lower. -
What if my question wasn’t answered on this FAQ page?
Don’t worry, we have the answer. Call DriveTrend support at (833) 380-0098 or reach us through our website at any time. -
Does this app use a lot of my data?
In comparison, the data load for DriveTrend per month is the same as you downloading 2-3 songs to your phone. This application was designed to lower the amount of data that is being transferred through your smartphone.
DriveTrend
- Does my DriveTrend score affect my premium?
- Can anyone add DriveTrend to their auto policy?
- Is this going to use up all of my battery?
- Where is my trip I just recorded?
- How is the distance from my trip not correct?
- Are there any battery saving settings on the application?
- There is a “leaderboard” on the app, what does that mean?
- I marked myself as the Driver on accident, can I change it?
- The app got the speed limit wrong; can I change this?
- Is there a chance I could lose my discount?
- Is the score I receive only based on my driving ability?
- What are the password requirements?
- What is the difference between highway speeding and local speeding?
- What if my question wasn’t answered on this FAQ page?
- Does this app use a lot of my data?
-
Does my DriveTrend score affect my premium?
Your DriveTrend score won’t increase your premium, but you will get a discount for downloading and using the app. -
Can anyone add DriveTrend to their auto policy?
Currently, only the rated driver on the auto policy will receive the DriveTrend discount. Eventually insureds will be able to add this discount to all of the auto policies on OAM that are eligible. Once this has updated, we will send an email to alert you.
-
Is this going to use up all of my battery?
No it won’t drain your battery, but it does fluctuate depending on your cellular device. Newer phones will see less of a battery drain from DriveTrend than older phones. -
Where is my trip I just recorded?
There are times when DriveTrend does not record enough data from your drive to constitute it as a trip. This can happen when your drive it too short, you don’t have your location turned on in the app or you had bad cell reception. -
How is the distance from my trip not correct?
Service can change throughout a drive, therefore your GPS on your phone does fluctuate from time to time. Because the app detects your trips automatically, there is a chance it misses the first bit of the trip. -
Are there any battery saving settings on the application?
Knowing how important your battery life is to you, we created a function that you can turn on in the app that will turn DriveTrend off if your battery reaches a specific level. To find this option on your app go to Settings under Power Management / Battery Saver and select the option at which the application is turned off by selecting the “Battery Saver” setting. -
There is a “leaderboard” on the app, what does that mean?
This shows how well your scores are compared to the members in your household. -
I marked myself as the Driver on accident, can I change it?
You can change or edit a trip that has been verified within 48 hours. Go to the trips menu, look for the trip summary and then click “Ignore this trip, it wasn’t me.” -
The app got the speed limit wrong; can I change this?
All you need to do is go to the trip where you want to change the speed limit, click the speed icon, click on “Report invalid speed limit” and then follow the steps from there to report your speed correction.
-
Is there a chance I could lose my discount?
By deleting or ending your participation in the app you will lose your DriveTrend discount. Before you decide to revoke your participation contact our Customer Service Center at (833) 380-0098 and they will help you from there. -
Is the score I receive only based on my driving ability?
Your DriveTrend score is a culmination of your driving habits, the time you drive at and the kinds of roads you drive on.
-
What are the password requirements?
For your DriveTrend password you must meet these requirements: at least 8 characters long; contain at least 3 of the following, uppercase, lowercase, number or special character. You are not allowed to use your first name, last name or email in the password. -
What is the difference between highway speeding and local speeding?
Highway speeding is above 55 mph or higher and local speeding is 50 mph or lower. -
What if my question wasn’t answered on this FAQ page?
Don’t worry, we have the answer. Call DriveTrend support at (833) 380-0098 or reach us through our website at any time. -
Does this app use a lot of my data?
In comparison, the data load for DriveTrend per month is the same as you downloading 2-3 songs to your phone. This application was designed to lower the amount of data that is being transferred through your smartphone.
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